Are the login password and the wallet password two different passwords?

Yes. Using your login password to successfully access your dashboard on the marketplace does not mean that you can also use it to access your wallet. The only common thing between the two different passwords is that only you know them.

The login password must contain letters and numbers and it should be a minimum of 6 and a maximum of 30 in length. We strongly recommend that you set up a password of at least 8 characters.

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• I forgot my password. How do I reset it?

  To reset your password, access the login interface and provide your email. On the next screen, you will find the "Forgot Password?" button below the password entry box. Upon clicking it, the system will prompt you to provide the email associated with ...

• I want to change my current password. How do I do that?

  Log out from your account if you are currently logged in and access the login interface. After providing your email, click on the "Forgot password?" button. You will receive an email with a reset link. Once followed, you will be able to create a new ...

• I try to log in using Google but it shows me that this email is already registered and I need to enter my Gmail and password manually. Why?

  If you have created your account by manually entering your email and password, neither Google nor Facebook or Twitter can be used as an alternative login method.

• Do I need to set a built-in wallet to my account in order to pay in crypto?

  No. Cryptocurrency payments are processed through CoinPayments and all you need is your private wallet. Note: As LOC is currently being migrated from Ethereum onto Hydra Chain, creating a new built-in wallet has been temporarily disabled.

• What is the difference between double and twin room?

  A twin room has two separate beds, while a double room has one queen- or king-size double bed.