Where can I find the booking details and hotel and room policies?
We’ll send you the booking details in a confirmation mail to the email address you used to make your reservation. Alternatively, you can visit your personal LockTrip Dashboard, go to My Trips and find your booking under the Upcoming tab.
I have a discount code. How can I apply it?
To use your discount code, you have to enter it during the sign-up on the marketplace. If you choose to register with your email address, you need to click on the "Do you have a discount code?" option. If you choose to register with either Facebook, ...
How is LockTrip able to offer such great deals?
We work closely with carefully selected strategic leading travel partners and apply a unique reverse-auctioning mechanism that allows us to effectively present the best deals and offers to our customers.
Is it cheaper to book through LockTrip or directly with the property?
In most cases, booking with LockTrip will be cheaper, especially when looking for smaller-sized hotels or searching in higher-budget destinations. To find the best offers please use our unique discount score feature which will help you to identify ...
Is there any difference if I am logged in or not?
Yes, users who are not logged in are not able to see the prices. Locktrip is a closed user group type of marketplace and since our prices are significantly below the industry standards, we are not allowed to disclose them publicly. This means that no ...