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Where can I find the booking details and hotel and room policies?
We’ll send you the booking details in a confirmation mail to the email address you used to register on the marketplace. Alternatively, you can visit your personal LockTrip Dashboard, go to the My Trips section and find your booking under the Upcoming ...
Is it cheaper to book through LockTrip or directly with the property?
In most cases, booking with LockTrip will be cheaper, especially when looking for smaller-sized hotels or searching in higher-budget destinations. To find the best offers please use our unique discount score feature which will help you to identify ...
Is there any difference if I am logged in or not?
Yes, users who are not logged in are not able to see the prices. Locktrip is a closed user group type of marketplace and since our prices are significantly below the industry standards, we are not allowed to disclose them publicly. This means that no ...
Am I protected as a LockTrip customer? Is it safe to book?
Yes! LockTrip introduces five extra layers of protection for the customers since all bookings are covered by our unique Customer Protection Policy: 1. 100% Pre-Booking Payment Guarantee When a customer pays for a hotel stay through LockTrip, this ...
Do I need to have a registration with LockTrip.com to be able to make a booking?
Yes, you need to register and to verify your email address. Note: If you choose to register with one of our instant login methods available (Google, Facebook, or Twitter), your account will be verified automatically.
This is the public knowledgebase shown on the customer portal