Can I recover the account?

Can I recover the account?

No. If you have requested permanent deletion of your account with LockTrip, you have exercised your right to be forgotten and it was erased from the database forever. However, you can always create a new account.
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    • How do I permanently delete my account?

      You will find the option to delete permanently your account in the Profile tab on your Dashboard. Upon clicking on the button "Delete Account", you will need to confirm your email address in order to proceed with the deletion. Once confirmed, your ...
    • How do I verify my account?

      If you choose to register with your personal email, we will send a verification code to it. During the registration process, a pop-up window will provide you with the option to enter the code. Once you have successfully verified your account, you ...
    • Is it possible to make bookings for another person through my account?

      Yes, make sure to enter the name of the guest correctly and to inform them about the room rate policies.
    • Do I need to set a built-in wallet to my account in order to pay in crypto?

      No. Cryptocurrency payments are processed through CoinPayments and all you need is your private wallet. Note: As LOC is currently being migrated from Ethereum onto Hydra Chain, creating a new built-in wallet has been temporarily disabled.
    • How will I know that I am refunded?

      Once your refund has been processed by LockTrip, you will receive a Refund confirmation email to the email address associated with your account.