I’ve booked a room for myself but need to add another guest to my booking. How do I do it?

• Related Articles

• Why is the room I selected unavailable?

  This might happen if another customer is trying to book the same offer simultaneously with you. If they don’t proceed with the booking within a certain timeframe, the reservation will be lifted and the room will become available again. 

• Can I still place my booking if I do not know the name of the second guest?

  The name fields are required, however, if you do not know the name of the second guest, you can enter the name of the first guest again as a placeholder. Once placed, the booking is not amendable so please double-check there are no typos in the ...

• Do I need to show my booking confirmation email at the hotel reception desk?

  No, all you need is a government-issued photo ID and the reception staff will pull up your booking from the reservation system.

• Will my room be still available if I arrive late at the property?

  The property holds the room only until the latest check-in time. If you believe you will not be able to arrive before that specific hour, you need to contact the property. Otherwise, the no-show policy will be applied and your booking might get ...

• The rate I booked was "Double or Twin Room". How do I inform the hotel that I want a room with 2 separate beds?

  Special requests should be communicated directly with the property and are subject to availability. You can contact them and request a room with two separate beds.