I want to cancel my booking.
You can cancel your booking at any time through your Dashboard
. Depending on the cancellation policy of the offer you've booked, you will be eligible for a full, partial or no refund.
Is there a fee to cancel my reservation?
If you decide to cancel your booking, you will be charged as per the cancellation policy of the offer you have booked.
I’ve booked a room for myself but need to add another guest to my booking. How do I do it?
If you want to add a second guest to your existing booking, you need to contact the property and arrange it with them directly as it is subject to their approval. Note: Adding a person to your reservation may be subject to additional fees imposed by ...
Can I make changes to my booking?
You won't be able to make amendments to your booking through LockTrip.com once placed. Any modifications should be arranged directly with the property and are subject to approval. Changes due to unforeseen circumstances are determined by the policies ...
Can I change the dates of my original booking?
Changing the dates of your original booking is not possible through LockTrip.com. Any modifications should be arranged directly with the property and are subject to approval. Changes due to unforeseen circumstances are determined by the policies of ...
How long will it take for the property to get my booking information?
Usually it takes up to 24 hours as the booking needs to be synchronized with the property's reservation system. Note: If you place a same-day booking, the synchronization will be faster and the booking will be visible in the property's reservation ...