In the unlikely event the original accommodation property booked is closed, overbooked or is experiencing an unexpected maintenance problems and/or cannot provide/honor the room(s) booked, we will offer you an alternative accommodation of a similar ...
We’ll send you the booking details in a confirmation mail to the email address you used to register on the marketplace. Alternatively, you can visit your personal LockTrip Dashboard, go to the My Trips section and find your booking under the Upcoming ...
Usually it takes up to 24 hours as the booking needs to be synchronized with the property's reservation system. Note: If you place a same-day booking, the synchronization will be faster and the booking will be visible in the property's reservation ...
Once you have successfully placed a booking on the marketplace, you will receive a booking confirmation email from LockTrip. This means that your reservation is confirmed along the distribution channel. You can always contact the property and provide ...
Usually no, but it's important to review the policies of your booked offer. Certain hotels may necessitate a deposit or a card on file for incidental charges. You can locate this information in the hotel's listing Policies on the marketplace. If ...