Registration FAQ
Why do I need to be registered with Locktrip.com in order to see the prices?
LockTrip's prices are significantly below industry standards, which is why we are not allowed to disclose them publicly. The registration is completely free of charge and will give you access to the members-only rates.
What sign-up options are available on LockTrip?
Currently, you can sign up manually with your personal email or use your Google, Facebook, or Twitter account in order to register on the marketplace. Note: You cannot use the 4 available sign-up options interchangeably. This means that when you use ...
How do I verify my account?
If you choose to register with your personal email, we will send a verification code to it. During the registration process, a pop-up window will provide you with the option to enter the code. Once you have successfully verified your account, you ...
Can I recover the account?
No. Deleting your account with LockTrip exercises your right to be forgotten, meaning it is permanently erased from the database. However, you can always create a new account.
How do I permanently delete my account?
You will find the option to delete permanently your account in the Profile tab on your Dashboard. Upon clicking on the button "Delete Account", you will need to confirm your email address in order to proceed with the deletion. Once confirmed, your ...
I try to log in using Google but it shows me that this email is already registered and I need to enter my Gmail and password manually. Why?
If you have created your account by manually entering your email and password, neither Google nor Facebook or Twitter can be used as an alternative login method.
Do I need to have a registration with LockTrip.com to be able to make a booking?
Yes, you need to register and to verify your email address. Note: If you choose to register with one of our instant login methods available (Google, Facebook, or Twitter), your account will be verified automatically.
I forgot my password. How do I reset it?
To reset your password, access the login interface and provide your email. On the next screen, you will find the "Forgot Password?" button below the password entry box. Upon clicking it, the system will prompt you to provide the email associated with ...
I want to change my current password. How do I do that?
Log out from your account if you are currently logged in and access the login interface. After providing your email, click on the "Forgot password?" button. You will receive an email with a reset link. Once followed, you will be able to create a new ...