Can I make changes to my booking?
You won't be able to make amendments to your booking through LockTrip.com once placed. Any modifications should be arranged directly with the property and are subject to approval.
Changes due to unforeseen circumstances are determined by the policies of the offer's supplier and the property itself. LockTrip cannot be held accountable for such requests, however, will assist in your best interest.
Note: Booking amendments may be subject to additional fees imposed by the property.
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Can I change the dates of my original booking?
Changing the dates of your original booking is not possible through LockTrip.com. Any modifications should be arranged directly with the property and are subject to approval. Changes due to unforeseen circumstances are determined by the policies of ...
Do I need to have a registration with LockTrip.com to be able to make a booking?
Yes, you need to register and to verify your email address. Note: If you choose to register with one of our instant login methods available (Google, Facebook, or Twitter), your account will be verified automatically.
Can I make group bookings on LockTrip.com?
Group bookings are currently not available on LockTrip.com. However, you can book up to 4 rooms simultaneously. Note: Group bookings are currently not available on LockTrip.com. If you decide to place 2 or more separate bookings for a total of 5 or ...
I want to cancel my booking.
You can cancel your booking at any time through your Dashboard. Depending on the cancellation policy of the offer you've booked, you will be eligible for a full, partial or no refund.
How long will it take for the property to get my booking information?
Usually it takes up to 24 hours as the booking needs to be synchronized with the property's reservation system. Note: If you place a same-day booking, the synchronization will be faster and the booking will be visible in the property's reservation ...