Can I change the dates of my original booking?
Changing the dates of your original booking is not possible through LockTrip.com. Any modifications should be arranged directly with the property and are subject to approval.
Changes due to unforeseen circumstances are determined by the policies of the offer's supplier and the property itself. LockTrip cannot be held accountable for such requests, however, will assist in your best interest.
Note: Booking amendments may be subject to additional fees imposed by the property.
Can prices on the website change?
Prices on LockTrip are dynamic. They come from the properties and can change even while you are completing your booking steps, depending, for example, on the room availability. We cannot influence that but we will notify you if there is a price ...
Can I change the property I booked?
This is not possible. Hotels in our inventory are not interchangeable. Each offer comes with specific cancellation and refund policies provided by the very hotel. If you would want to change your booking to one in a different hotel, what you can do ...
Can I change the names of the guests?
Changing the name of the guests different from the booking holder should not be an issue, however, it is subject to the property's approval and needs to be arranged directly with them. Note: If during the booking process you are not certain who you ...
I want to cancel my booking.
You can cancel your booking at any time through your Dashboard. Depending on the cancellation policy of the offer you've booked, you will be eligible for a full, partial or no refund.
Can I make changes to my booking?
You won't be able to make amendments to your booking through LockTrip.com once placed. Any modifications should be arranged directly with the property and are subject to approval. Changes due to unforeseen circumstances are determined by the policies ...