How are the property's star rated on LockTrip?
The categories of the accommodation establishments available on LockTrip have been provided by the accommodation establishments themselves and comply with the specific regulations of each country. An accommodation establishment in one country, therefore, may not be similar in terms of services and quality to an accommodation establishment in another, despite having the same star rating.
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Why is my property listed on LockTrip?
The reason you see your property listed on LockTrip.com is because you've authorized a third party to redistribute it. Currently, LockTrip sources inventory from the leading wholesalers in the travel industry. This means we receive offers for your ...
How can I list my property on LockTrip?
At this stage, self-listings for hotels and rental homes are not yet available. We will make a dedicated announcement once this feature goes live. You can follow us on Medium where you can check our progress and keep up with LockTrip updates.
Where can I find the property's contact details?
You can find the property's address on the marketplace, as well as in your booking confirmation email. There you will also find the contact number for the property you have booked. Note: You can look up the contact details by searching the ...
Is it cheaper to book through LockTrip or directly with the property?
In most cases, booking with LockTrip will be cheaper, especially when looking for smaller-sized hotels or searching in higher-budget destinations. To find the best offers please use our unique discount score feature which will help you to identify ...
What happens when a booked and paid property gets closed before my trip?
In the unlikely event the original accommodation property booked is closed, overbooked or is experiencing an unexpected maintenance problems and/or cannot provide/honor the room(s) booked, we will offer you an alternative accommodation of a similar ...