What is the maximum number of rooms that I can book in one reservation?
You can book up to 4 rooms simultaneously.
Note: Group bookings are currently not available on LockTrip.com. If you decide to place 2 or more separate bookings for a total of 5 or more rooms, your reservations will be at risk of cancellation since the hotel will identify the hidden group booking and will reject confirming all the rooms. LockTrip cannot be held accountable in the event of cancellation due to a hidden group booking.
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What is Book Now Pay Later and how it works?
Book Now Pay Later is a convenient payment option that allows you to secure your booking now and pay for it at a later stage. With this feature, you can confirm your reservation immediately without having to make the full payment upfront. Instead, ...
I need a tax invoice. How do I get one?
There are two types of tax invoices that can be issued by our accounting: private and corporate depending on who processes the payment. In case you pay with your personal credit card, we will need your personal details and the company name in order ...
How long in advance can I book my hotel?
In most cases, you can book your hotel room 12 or even 18 months in advance, however, this varies strictly by hotel, destination and time of year.
Am I protected as a LockTrip customer? Is it safe to book?
Yes! LockTrip introduces five extra layers of protection for the customers since all bookings are covered by our unique Customer Protection Policy: 1. 100% Pre-Booking Payment Guarantee When a customer pays for a hotel stay through LockTrip, this ...