What is the maximum number of rooms that I can book in one reservation?
You can book up to 4 rooms simultaneously.
Note: Group bookings are currently not available on LockTrip.com. If you decide to place 2 or more separate bookings for a total of 5 or more rooms, your reservations will be at risk of cancellation since the hotel will identify the hidden group booking and will reject confirming all the rooms. LockTrip cannot be held accountable in the event of cancellation due to a hidden group booking.
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What is Book Now Pay Later and how it works?
Book Now Pay Later is a convenient payment option that allows you to secure your reservation immediately without having to pay the full amount upfront. Instead, you can confirm your booking by paying a small, non-refundable processing fee of 2.5% of ...
How long in advance can I book my hotel?
In most cases, you can book your hotel room 12 or even 18 months in advance, however, this varies strictly by hotel, destination and time of year.
Can I change the property I booked?
This is not possible. Hotels in our inventory are not interchangeable. Each offer comes with specific cancellation and refund policies provided by the very hotel. If you would want to change your booking to one in a different hotel, what you can do ...
Is there a fee to cancel my reservation?
If you decide to cancel your booking, you will be charged as per the cancellation policy of the offer you have booked. Please note that the payment processing fees are non-refundable. If a full or partial refund is issued due to cancellation, these ...
Am I protected as a LockTrip customer? Is it safe to book?
Yes! LockTrip introduces five extra layers of protection for the customers since all bookings are covered by our unique Customer Protection Policy: 1. 100% Pre-Booking Payment Guarantee When a customer pays for a hotel stay through LockTrip, this ...