How do I verify my account?

If you choose to register with your personal email, we will send a verification code to it. During the registration process, a pop-up window will provide you with the option to enter the code. Once you have successfully verified your account, you will have to complete your Profile as well in order to make a booking. You can do so in the Profile Tab of your Dashboard.

Note: If you choose to register with one of our instant login methods available (Google, Facebook, or Twitter), your account will be verified automatically.

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• Can I recover the account?

  No. If you have requested permanent deletion of your account with LockTrip, you have exercised your right to be forgotten and it was erased from the database forever. However, you can always create a new account.

• How do I permanently delete my account?

  You can exercise your right to be forgotten by sending us a delete account request at support@locktrip.com or as a support ticket. You have to send the request from the same address as the email associated with the account you want us to delete. ...

• Do I need to have a registration with LockTrip.com to be able to make a booking?

  Yes, you need to register and to verify your email address. ​ Note: If you choose to register with one of our instant login methods available (Google, Facebook, or Twitter), your account will be verified automatically.

• Is it possible to make bookings for another person through my account?

  Yes, make sure to enter the name of the guest correctly and to inform them about the room rate policies.

• Do I need to set a built-in wallet to my account in order to pay in crypto?

  No. Cryptocurrency payments are processed through CoinPayments and all you need is your private wallet. Note: As LOC is currently being migrated from Ethereum onto Hydra Chain, creating a new built-in wallet has been temporarily disabled.