Is it possible to make bookings for another person through my account?
Yes, make sure to enter the name of the guest correctly and to inform them about the room rate policies.
Can I make group bookings on LockTrip.com?
Group bookings are currently not available on LockTrip.com. However, you can book up to 4 rooms simultaneously. Note: Group bookings are currently not available on LockTrip.com. If you decide to place 2 or more separate bookings for a total of 5 or ...
How do I permanently delete my account?
You can exercise your right to be forgotten by sending us a delete account request at email@example.com or as a support ticket. You have to send the request from the same address as the email associated with the account you want us to delete. ...
How do I verify my account?
If you choose to register with your personal email, we will send a verification code to it. During the registration process, a pop-up window will provide you with the option to enter the code. Once you have successfully verified your account, you ...
Can I make changes to my booking?
You won't be able to make amendments to your booking through LockTrip.com once placed. Any modifications should be arranged directly with the property and are subject to approval. Changes due to unforeseen circumstances are determined by the policies ...
Can I recover the account?
No. If you have requested permanent deletion of your account with LockTrip, you have exercised your right to be forgotten and it was erased from the database forever. However, you can always create a new account.