What is the difference between double and twin room?

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• The rate I booked was "Double or Twin Room". How do I inform the hotel that I want a room with 2 separate beds?

  Special requests should be communicated directly with the property and are subject to availability. You can contact them and request a room with two separate beds.

• Why is the room I selected unavailable?

  This might happen if another customer is trying to book the same offer simultaneously with you. If they don’t proceed with the booking within a certain timeframe, the reservation will be lifted and the room will become available again. 

• Can I book a room on the same day of my arrival?

  Yes, just double-check that the front desk will be working at the time you intend to check in.

• Will my room be still available if I arrive late at the property?

  The property holds the room only until the latest check-in time. If you believe you will not be able to arrive before that specific hour, you need to contact the property. Otherwise, the no-show policy will be applied and your booking might get ...

• What if I need a special type of hotel room (with a view, non–smoking, accessible, etc.)?

  You can find additional information about the room in the "View all amenities" section of the selected offer. If it is not specified there, but the property description informs of such availability, you should contact the property and ask them if ...